Imagine, a day without the stress of dealing with insurance companies holding your money! Imagine having a well trained professional billing service acting as your advocate with those insurance companies. Imagine having more time to focus on your practice. We at National Medical Billing Services can make those visions reality.

• We are certified HIPAA compliant.
• Our claims are submitted accurately in a timely manner, guaranteed.
• We allow providers to view their patient database via the Internet.
• We promise that you will see a significant increase in your cash flow. We bill electronically and aggressively pursue unpaid claims with an outstanding record of reducing turnaround time for all of our clients.
• We pride ourselves in keeping up with the latest technology and techniques in the medical billing field.
• We will provide you with detailed reports on a frequent basis, allowing you to track account receivables and aging, or to customize a report that will suit your needs. We at National Medical Billing Services are proud of our company, our staff, and the services we provide. We at NMBS recommend a site inspection of any medical billing service, before entrusting your financial security to them. We welcome and encourage such due diligence.

What do the medical billing services consist of?

• Entering new patient demographics
• Claims information verification (for clean claims submission)
• Electronic and paper claim submissions to insurance companies
• Electronic claim setup for providers
• Correction and resubmission of claims
• Claims tracking and follow up
• Claims appeals
• Payment posting
• Patient statements/billing
• Monthly practice management reports

Will I need to sign a contract to use your services?

Yes, although all of our services offer a convenient month to month plan. Signing a one or two year contract; however, will drop your costs dramatically.

What fees are involved?

In most cases we charge a percentage of money collected as a result of our billing efforts. We will also charge a one-time initial setup fee to cover the cost of setting up a provider in our computer system. Fees are dependent on the services we provide for each individual doctor.

Are you a collection agency?

No. We make a reasonable effort to obtain payment and recommend delinquent accounts be sent to a collection agency.

Will I need to purchase any computer equipment or software programs to utilize your services?

No, NMBS' services are designed to accommodate your practice management needs in a non-evasive manner. We want your experience to be as “cost free” and educational as possible.

Is National Medical Billing Services HIPAA compliant?

Yes, NMBS has a HIPAA compliance plan in action. Additionally, all employees who handle claims at NMBS have successfully completed HIPAA training.

What are your business hours?

We are open Monday through Friday from 8:30 AM to 5:00 PM, Central Standard Time.

Can you be reached outside of business hours?

We have phone voice messaging, fax machines and e-mail. We will reply to messages during business hours.

How do we get the information necessary for billing to you?

If you are a local practice, we may arrange a pick up service for your claims. If you are not local, you may send the information via mail, Fed-Ex, or fax.

When should we send our billing information to you?

As often as you like. We recommend daily, weekly, or twice a month.

What information is needed in order to generate a claim?

• Patient Demographics: Name, Address, Phone, SSN, DOB, Marital Status, Employment Information, and Contact Information.
• Insurance information: Primary and Secondary Insurance Carrier, Policy/Member Number, Insured’s Name, Address, Phone, Relationship to Patient, Copy of Insurance Card (front and back).
• Superbill or treatment form containing the following: Date of Service, Referring Physician, Diagnosis Codes (ICD-9), Procedure Codes (CPT) and Modifiers (if applicable), Units (if applicable), Time (if applicable)

How do you handle payments received from the billing done in your office?

When you begin using our service, we will set up a post office box that will act as a lock-box, where all payments will be mailed. These payments are delivered directly to your bank if they accept lock-box deposits. The bank will instantly deposit all payments into your account and copies of the checks along with the EOB’s are mailed to our office. The correspondence will also be mailed to our office. We will then post the payments to the patient’s accounts and address each piece of correspondence.  If your bank does not accept lock-box deposits we can set up one for you.

How often will patients be billed?

Patients will receive statements of their account monthly, after insurance has paid, unless you have requested for us not to bill the patient.

How do you handle nonpayment from an insurance company?

If a denial of payment is not valid, we will send an appeal to the insurance company for the amount we should be paid. If a denial of payment is valid, we will bill the account to the patient or recommend it be written off.

How do you handle nonpayment from the patient?

If we have sent out 3 monthly statements with no response from the patient, we will recommend the account be sent to a collection agency.